How can we help you meet your challenges?
Our purpose as property consultants is simple. We take the time to understand your specific needs, then build a tailored strategy that gets results for your properties and residents. From defining your objectives to achieving tangible business outcomes, we're with you at every step.
Get in touch today with one of our property experts.
Property Compliance
Our compliance experts work with you to ensure your organisation is compliant with the big six property compliance areas: electric, gas, fire, water, asbestos, and lifts.
Building Safety
With a wealth of building safety experience and technical knowledge, we help you navigate your building assessment certificate application and gateway requirements, share best practices, and help you stay fully compliant.
Asset Management
Damp and Mould
Consumer Regulations
Preparing you for the Regulator of Social Housing's landlord inspection by ensuring compliance with the most recent requirements and consumer standards.
Additional Support
- Options Appraisal
- Repairs
- Leading and Embedding Change
- Occupational Health, Safety, and Wellbeing
- Project Management
- Procurement
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- eBook/Guides
- On-Demand Webinar
- Blogs
Download Landlord's Guide to Damp, Mould and Condensation
Discover the best methods of addressing damp, mould, and condensation to ensure compliance and safety within your buildings.
Download Your Top 10 Building Safety Questions Answered
We have compiled and answered the top 10 building safety questions raised during our highly attended webinars.
Building Safety Act 2022: Gateway applications for building work
This webinar includes application requirements, mandatory reporting, and change control plans.
Fire Safety: Legislation Updates, Competent Persons, and EEIS+
Understand recent fire safety legislation changes to the importance of appointing a competent person for FRAs and the BS 8674 consultation.
The Building Safety Act 2022: Everything you need to know
Learn about the key aspects of the Building Safety Act 2022 and its impact on fire and building safety regulations in just 5 minutes.
Awaab’s Law: What to expect
Everything you need to know about Awaab’s Law, including the impacts on social housing landlords addressing damp and mould.
Client Success Stories
Onward Homes – Awaab’s Law Critical Friend Support
Understand how we supported Onward Homes in ensuring compliance with Awaab's Law through strategic planning, staff training, and ongoing support.
Learn More
Native Communities - Building Safety Case Report Development
Native Residential partnered with Pennington Choices for Building Safety Case Report development, ensuring compliance with the Building Safety Act 2022.
Learn More
Wrekin Housing Group - Building Safety Gap Analysis
Building Safety Gap AnalysisAs part of H&S consultancy and auditing services, we were instructed to undertake a gap analysis to assess Wrekin’s asset profile...
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Arches Housing - Compliance Health Check
Prior to their voluntary disclosure Arches approached Pennington Choices for a professional assessment of their compliance management arrangements.
Read MoreRecognised as an Industry Leader
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Working with Pennington Choices has been an extremely positive and valuable experience for Thrive Homes. Their comprehensive landlord property compliance health check provided us with a robust, independent view of our strengths and opportunities, which provides a good level of assurance for our Board and Committee members.
Their team took the time to understand our organisation, our governance structures, and the culture we’ve worked hard to embed around customer safety. Their review was thorough, constructive, and grounded in deep sector expertise. They recognised the robustness of our systems, the strength of our compliance reporting, and the commitment of our people — while also offering thoughtful recommendations that will help us continue to enhance visibility, documentation, and consistency across our operations.
Pennington Choices were professional, collaborative, and easy to work with throughout. Their expertise has strengthened our assurance framework and supported our ambition to remain a sector-leading organisation in customer and colleague safety. We would not hesitate to recommend them to others seeking a rigorous, insightful, and supportive compliance partner.
Thrive Homes | Director of Business Assurance & Risk
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Pennington Choices have been an exceptional partner in guiding us through Awaab’s Law, providing expert advice, practical solutions, and tailored coaching that has increased skills, and built knowledge and confidence across our teams. Their collaborative approach, training, and ongoing critical friend support have strengthened our processes to ensure compliance with the new legislation and, most importantly, keep our customers safe in their homes.
Onward Homes | Building Maintenance Manager
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Outstanding support from Pennington Choices was key to us achieving a Building Assessment Certificate.
Thanks to their deep understanding of regulatory requirements and meticulous attention to detail, they provided an expertly written Safety Case Report that was thorough, clear, and fully aligned with requirements. This was a crucial element in successfully securing a Building Assessment Certificate for our client. Their professionalism, clear communication, and commitment to quality made the entire process seamless. I would highly recommend Pennington Choices to anyone seeking expert guidance in building safety and compliance.
Native Communities | Head of Building Safety
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Collaborating with Pennington Choices was invaluable in ensuring compliance in our journey of continuous improvement. They worked with us to develop an improvement plan and assisted in its implementation with a Follow-up Health Check. The Health Check helped us to implement new policies, procedures, and processes for all the big six compliance areas. It also allowed us to provide a more robust service offering with assurance across all areas that we are compliant and can evidence this. Throughout this process, Pennington Choices provided collaborative support, acting as a friendly and responsive sounding board for our queries.
Havebury Housing Association | Assistant Director of Asset Management
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Our experience of working with Pennington Choices in relation to our Fire Risk Assessment programme has been exceptional. Not only have they delivered the programme ahead of projection, they have highlighted opportunities for cost savings through introduction of a more risk based approach to our reinspection regime. Response to queries, regardless of technical, financial or operational booking etc are answered promptly and professionally in every case.
Birmingham City Council | Head of Building Safety Team
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Working with Pennington Choices to deliver our Fire Risk Assessment inspection programme has been a really positive experience for both our customers and ourselves. The team at Pennington Choices has worked really hard to deliver a high quality service, completing the programme on time and on budget. They have offered professional advice throughout and provided a high level of assurance that we are keeping our customers safe in their homes.
Leeds and Yorkshire Housing Association (LYHA) | Assurance and Compliance Manager
Housing Consultancy FAQs
What is Awaab's Law?
Awaab’s Law, officially known as the Hazards in Social Housing (Prescribed Requirements) (`England) Regulations 2025, came into force in its first phase on 27th October 2025, introducing strict new timescales for social landlords to identify, investigate, and resolve hazards in tenants’ homes within.
In 2026: The requirements will expand to apply to a wider range of Housing Health and Safety Rating System (HHSRS) hazards beyond damp and mould. These additional hazards will include:
- Excess cold and excess heat.
- Falls associated with baths, etc.
- Structural collapse, and explosions.
- Fire and electrical hazards.
- Domestic and personal hygiene and food safety.
In 2027: This will extend further to apply to all remaining HHSRS hazards (excluding overcrowding) where there is a significant risk of harm.
What is the Building Safety Act 2022?
The Building Safety Act aims to make people safer and feel safer in high rise residential buildings. The Act is a response to the tragedy at Grenfell Tower in 2017, the horrific scenes that took place were a direct result of the serious failing of the building and the management of the properties. The Act aims to ensure that there is accountability throughout the sector, to ensure that those responsible for the safety of high-risk buildings and their occupants are doing what they need to, and that for any mistakes, they are held accountable and made to put them right.
How do I gain access to a property where the tenant will not engage?
Where access is essential, for example, for safety checks or urgent repairs, landlords should follow their established access procedures and legal routes as a last resort. The key expectation is that landlords act reasonably, communicate effectively, and demonstrate persistence while remaining fair and respectful in their approach.
Gaining access is about reasonableness, proportionality and evidence. Where a tenant will not engage, landlords are expected to make sustained, documented attempts to secure access through clear communication, flexibility in appointments, and consideration of any vulnerability or support needs. However, where there is an ongoing safety or compliance risk, continued non-engagement does not remove the landlord’s responsibility, and escalation, including formal warnings or legal access routes, may be appropriate, provided the landlord can demonstrate it has taken all reasonable steps to engage before moving to enforcement.
What will the Regulator of Social Housing assess during a landlord inspection?
In April 2024, the RSH introduced a new consumer regulation regime, including four updated consumer standards and a programme of landlord inspections. These standards are:
- Neighbourhood and Community Standard.
- Safety and Quality Standard.
- Tenancy Standard.
- Transparency, Influence and Accountability Standard (including the Tenant Satisfaction Measures (TSMs)).
Alongside the new standards, the RSH is conducting proactive landlord inspections of all housing providers over 1,000 units to assess their compliance with the standards at least every four years. Providers are graded from C1 to C4, with C1 being the organisation is meeting the requirements of the standards, and C4 being were significant failings have been found.
How do I accurately measure the height of a building?
It is important to remember every building is unique, so you must tailor your approach to account for individual factors. Consider what constitutes a floor and storey and be prepared for challenges based on the building's specific characteristics. Measurements must be done on a case-by-case basis, as different circumstances dictate where you measure from.


