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     Asbestos, electrical, gas, fire, water hygiene, and lifts make up your 'big six' areas of property compliance.

    These are the areas where housing organisations face their greatest legal, financial, and reputational challenges. We provide clear, practical, third-party support to ensure your responsibilities are met confidently and efficiently, without adding unnecessary pressure to your internal teams.

    Leveraging our expertise gained from supporting more than 800 housing organisations over the past 25 years, we have experience managing a wide range of challenges across the big six areas of compliance with clarity and precision. Whether you're looking to strengthen your organisation’s compliance framework or train your internal teams, our services are structured to help your organisation meet obligations, strengthen governance, and maintain effective, sustainable delivery across all areas of property compliance.

    Big Six Areas of Compliance - Pennington Choices

    Compliance Health Check

    Understand exactly where your organisation stands. We carry out a structured assessment of your compliance risks and any performance gaps, testing against statutory requirements, HSE guidance, codes of practice, and industry best practices. You choose the service areas that matter most, so the assessment is relevant to your specific situation from the start.

    Compliance Policy Development

    Your policy documents need to reflect your organisational needs and support your strategic objectives. We work with you to develop documentation that's aligned with current legislation, approved codes of practice, and best practice guidance, while capturing your specific operational context.

    Process Maps and Procedures

    Knowing what your policy requires is one thing, being able to deliver it consistently is another. Our process maps are presented in a concise 'swim-lane' format which allows the clear allocation of responsibilities through the entirety of each process. The procedure documents then provide the narrative to support the delivery of these processes.

    Compliance Data Validation

    A bespoke validation methodology which gives you confidence that every property is captured on the right compliance programme, your reported compliance position reflects reality, and any exemptions are properly documented and evidenced.

    Compliance Reassessment

    Following a Compliance Health Check, we return to assess your performance progress against the action plan, track what's changed, and identify where further work is still needed. 

    Property Compliance Training

    Bespoke training delivered by our expert Property Compliance consultants to

    give your teams a clear understanding of your statutory obligations and how to deliver them effectively.

    Ready to strengthen your property compliance? 

     Whether you need a full Compliance Health Check or support with a specific area, we provide services tailored to  your needs. Get in touch to discuss your options or request a bespoke proposal for your organisation.

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    Explore and Learn
    • All
    • eBook/Guides
    • On-Demand Webinar
    • Blogs
    Guide to effective property compliance.webp

    Your guide to Effective Property Compliance

    Understand why organisations often lose their way and what you can do to improve your compliance performance to keep your tenants safe.

    Download here
    Property Compliance Self-Assessment web.p

    Property Compliance Self-Assessment

    Our FREE Compliance Self-Assessment provides a 360 degree view on the ‘big six’ areas of compliance - Gas, Electric, Fire Safety, Asbestos, Water Hygiene, and Lifts.

    Download here
    cover image - Housing Ombudsman’s Insights on Property Compliance Complaints

    Housing Ombudsman’s Insights on Property Compliance Complaints

    Practical guidance on how your property compliance obligations intersect with the complaints investigated by the Ombudsman.

    Watch now
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    Housing Ombudsman Insights: Addressing property compliance challenges

    Housing Ombudsman's insights on property compliance, common issues, and best practices.

    Read here
    Blog images (2)

    Regulator of Social Housing Moves to Introduce Electrical Safety Tenant Satisfaction Measure

    Discover the proposed electrical safety changes for 2026.

    Read here
    gas hob

    Gas Safety: Your questions answered

    Read about expert answers to the most frequently asked gas safety questions, covering accessing properties, gas capping, and the MOT style of gas servicing.

    Read here

    Client Success Stories

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    Havebury Housing Partnership - Compliance Health Check

    Find out how we completed a Compliance Health Check for Havebury Homes across their entire housing portfolio.

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    arches logo - Case study cover

    Arches Housing – Compliance Health Check

    Arches Housing approached Pennington Choices for a professional assessment of their compliance management arrangements.

    Read now
    weaver vale housing trust

    Weaver Vale Housing Trust - Compliance Roadmap

    We were appointed by Weaver Vale Housing Trust to conduct a review of their Property Compliance practices.

    Read now
    Leeds & Yorkshire

    Leeds and Yorkshire Housing Association - Compliance Review

    Find out how we supported Leeds and Yorkshire Housing Association with a Compliance Review of the key areas of their property compliance strategy.

    Read now

    Recognised as an Industry Leader

     

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    Thrive-Logo-1-1024x1024

    Working with Pennington Choices has been an extremely positive and valuable experience for Thrive Homes. Their comprehensive landlord property compliance health check provided us with a robust, independent view of our strengths and opportunities, which provides a good level of assurance for our Board and Committee members. 

    Their team took the time to understand our organisation, our governance structures, and the culture we’ve worked hard to embed around customer safety. Their review was thorough, constructive, and grounded in deep sector expertise. They recognised the robustness of our systems, the strength of our compliance reporting, and the commitment of our people — while also offering thoughtful recommendations that will help us continue to enhance visibility, documentation, and consistency across our operations.

    Pennington Choices were professional, collaborative, and easy to work with throughout. Their expertise has strengthened our assurance framework and supported our ambition to remain a sector-leading organisation in customer and colleague safety. We would not hesitate to recommend them to others seeking a rigorous, insightful, and supportive compliance partner.

    Thrive Homes | Director of Business Assurance & Risk

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    Collaborating with Pennington Choices was invaluable in ensuring compliance in our journey of continuous improvement. They worked with us to develop an improvement plan and assisted in its implementation with a Follow-up Health Check. The Health Check helped us to implement new policies, procedures, and processes for all the big six compliance areas. It also allowed us to provide a more robust service offering with assurance across all areas that we are compliant and can evidence this. Throughout this process, Pennington Choices provided collaborative support, acting as a friendly and responsive sounding board for our queries.

    Havebury Housing Association | Assistant Director of Asset Management

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    Wrekin Houing Group logo

     

    We have been working with Pennington Choices for the past two years. The Pennington Choices team are always professional, punctual and knowledgeable about the various subject matter. Their approach to achieving the objective is co-operative, straight forward and informative, enabling us to learn from the wealth of experience and knowledge as part of the process.

    Wrekin Housing Group | Building Services Manager

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